Volvo Car UK announces 2025’s best-performing retailers
Volvo Car UK has announced the top-performing retailers in 2025 at its prestigious annual awards ceremony.
The highly coveted Volvo Retailer of the Year Awards saw ten retailer groups from across the country recognised as the best in their area. Retailers were chosen by consistently exceeding market opportunities and surpassing a range of consumer-focused targets during the course of the year.
The ceremony was held on Saturday 28 February at the Park Hyatt London River Thames Hotel, hosted by Volvo Car UK Ambassador and proud XC90 faithful, Claudia Winkleman.
Going above and beyond expectations for customers, the winning retailers set high standards, having worked hard to maintain the retailers’ impeccable reputations, and offering customers a premium and personal Volvo experience.
Retailers were recognised across a number of categories including sales of new and used cars, customer loyalty and satisfaction and learning and development. The retailers were also applauded for having some of the highest employee retention rates, with their teams of experts representing the Volvo brand to the highest of standards.
Taking the top title as ‘National Retailer of the Year’ was Waylands Oxford, who were recognised for their outstanding performance in new and used car sales and customer retention which ranked them the top-performing Volvo retailer in the UK – as well as achieving consistently high customer reviews.
Also receiving special recognition for their individual outstanding success during 2025 was Vertu Truro for its customer experience, and Listers Leamington Spa for providing outstanding aftersales care.
Nicole Melillo Shaw, Managing Director of Volvo Car UK, said: “Congratulations to all of this year’s winners at our Retailer of the Year Awards. It was a real privilege to recognise and celebrate the exceptional achievements of our high-performing retailers, who consistently demonstrate a deep commitment to our brand values and to delivering outstanding experiences for our customers every day.
“Our retailer’s dedication and passion play a vital role in Volvo Car UK’s continued success, and I am excited to build on this momentum for another strong year of collaboration and results.”
Winners
- National Retailer of the Year 2025 – Waylands Oxford
- New Car Sales Team of the Year 2025 – Lloyd Motors Carlisle
- Selekt Used Car Sales Team of the Year 2025 – Riverside Wakefield
- Business (Fleet) Sales Team of the Year 2025 – Riverside Doncaster
- Aftersales Team of the Year– Listers Leamington Spa
- Consumer Experience Team of the Year 2025 – Vertu Truro
- Learning & Development Team of the Year 2025 – Camerons Perth
- Core Retailer of the Year 2025 – Clelands Galashiels
- Plus Retailer of the Year 2025 – Lloyd Motors Carlisle
- Ultra Retailer of the Year 2025 – Waylands Oxford
- Investor Group of the Year 2025 – Ray Chapman Motors
- Head of Business of the Year 2025 – Mike Brooks, Volvo Cars Chester
- Volvo Champion of the Year 2025 – Liam Bradley, Aftersales Manager, Volvo Cars Bolton
For further information about Volvo Car UK, please visit: volvocars.co.uk
ENDS
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