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Creating a digital key

The car's owner can create a primary digital key at any time via settings.

The car's owner can create a primary digital key in the setup guide. This digital key can then be shared with family and friends. You can access the guide via your car's centre display, the Volvo Cars app[1] or the activation email you receive when your car is being prepared for delivery.

Creating a digital key via the centre display

You need to be inside the car while setting up your digital key. You also need to make sure that:
  • your car is updated to software version 1.5.2 or later
  • the car is stationary and all of the doors are closed
  • you are signed in to the car's owner profile in the centre display
  • both your car and your phone have a stable internet connection[2]
  • Bluetooth is enabled on your phone
  • mobile data usage is enabled in the wallet app on your phone
  • you have a valid key with you, such as a key tag or key card
  • you have access to the Volvo ID registered to the car's owner profile.[3]
  1. Press the car symbol in the bottom bar and go to Settings.
  2. Select the owner profile and go to ProfilesSet up digital key.
  3. Place your key card on the key reader under the display.

    Key reader location
    Key reader location
    A message appears in the centre display once the key has been successfully read.
  4. Remove your key from the reader.
  5. Place your phone on the key reader until a message about the car key appears on your phone.
    An email with a pairing code is sent to the email address associated with your Volvo ID.
  6. Remove your phone from the reader and enter the pairing code in your wallet app.
  7. Place your phone back on the key reader.
    A confirmation message appears in the centre display when your digital key is ready to use.

Moving the primary digital key to another phone

If you want to move the primary digital key to another device, such as a new phone, you can do so via the centre display. In the owner's profile settings, select your primary digital key and press Change device to move the key to the new device.

Tip

Using the digital key on Apple Watch

If you want to add your digital key to your Apple Watch at a later stage, you can do so via the Apple Watch app on your iPhone.

Assigning digital keys to a profile

The primary digital key is always assigned to the car's owner profile. If you have shared a digital key with someone, make sure they assign it to their car user profile to ensure that all of their preferred settings are applied when they unlock the car.


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