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Using the emergency release handle for the charging cable

If the charging cable doesn't release from the vehicle after you have stopped charging, you can use the emergency release handle. Never use the emergency release handle when charging is in progress.

  1. Open the trunk and locate the emergency release handle on the left side.

    Location of the emergency release handle

  2. Warning

    Before using the emergency release handle, check the instrument panel or the charging port to make sure the charging process has stopped. The emergency release handle should not be used when charging is in progress.

    Carefully pull the emergency release handle until you feel resistance.

    Emergency release handle
    The charging cable unlocks from the charging port.
  3. Put the emergency release handle back into the holder.

    Note

    To avoid rattling noises in the trunk, make sure to manually return the emergency release handle to the clip when you have finished using it. If you don't do this, the handle should automatically retract when the next charging cycle is started but it will still need to be manually clipped in place.
  4. Wait for about 5 seconds before unplugging the charging cable from the vehicle.
  5. Close the trunk.

If the problem persists, contact an authorized Volvo workshop.

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