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Changing or removing your Plug & Charge contract certificate

The installed Plug & Charge contract certificate can be managed in the car's center display and the Volvo Cars app[1] if for example you are experiencing problems with Plug & Charge, you want to sign a contract with a new e-mobility service provider, or sell your car.

Follow the steps below to change or remove your Plug & Charge contract certificate with your e-mobility service provider:
  1. In the car's center display, press the car symbol Px-2037-VOC app icon Car and go to Settings.
  2. Go to Charging > ​Plug & Charge.
  3. Under Charging account, click the rubbish bin symbol iCup-24w23-Rubbish bin symbol next to the e-mobility service provider.
  4. You also need to terminate the certificate at your e-mobility service provider:

    • If using VPCS as your provider, you can terminate the Plug & Charge certificate through the Volvo Cars App. Go to the car tab Px-2037-VOC app icon Car > Plug & Charge > Deactivate.
    • If using a third-party provider, you need to contact them.
  5. Follow all of the activation instructions again included in Activating Plug & Charge to add a new certificate.

When you sell your car, make sure to remove the Plug & Charge contract certificate, both from the car and from your charging contract with your e-mobility service provider.

Applicable models

EC40, model year 2026 and later

EX30, model year 2026 and later

EX40, model year 2026 and later

EX90, model year 2025 and later